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Integration with GuestSmiles

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We’re happy to announce our integration with GuestSmiles as a new "first class channel"!

OwnerRez will be the channel manager, end to end, for your listings and bookings on GuestSmiles. All your content (photos, amenities, descriptions), rates, rules and availability automatically sync with GuestSmiles. Also, you can take live bookings using your own credit card processing, and all guest communication is direct!

Who is GuestSmiles and what do they do?

As a distribution channel, GuestSmiles has taken a unique approach to gain eyeballs and reservations for your properties. Their process is to reach unique markets and provide, as close as possible, direct bookings between you and your guests.

They’ve developed a white-label booking engine that provides a straightforward process of adding your real-time bookable (or owner confirmation) vacation rentals to any website. They call these connections Vertical Partners. These vertical partners range from international companies down to local mom and pops. This allows them to utilize already existing traffic from existing websites, as opposed to building a brand.

You have direct communication with guests and own the guest relationships. Your rental and cancellation policies apply to all reservations, and you control the money, as the merchant of record.

GuestSmiles offers commission only (9%) or subscription options ($40 monthly or $384 annually). With the commission only, take full advantage of reaching these unique markets with nothing due until after the guest arrives.

Ready to connect?

Get started with GuestSmiles by visiting here and check out the OwnerRez support doc for how to integrate OwnerRez with GuestSmiles.

6 Comments (add yours)

TreasureIsland
May 11, 2022 7:51 PM
Joined Jul, 2020 14 posts

Update 6:09PM PST from GuestSmiles:
"We like your recommendation, and we will support owner confirmation with the commission model. We’ll make the updates on the drop down soon. Thank you and have a good night."

 

Signing up now for the 9% commission plan (to see how it goes), and the drop down menu in GuestSmiles only seems to have Instant Booking as a selectable option.  I'm inquiring with them now.  For Request to Book maybe they require the monthly or annual subscription...

Le Touquet Holid
May 13, 2022 9:57 AM
Joined Nov, 2018 113 posts

I have properties in France. GuestSmiles seems to be US property based is there any point in signing up for me??

Thank you

Drew K
May 13, 2022 12:24 PM
Joined Feb, 2022 3 posts

Hi Le Touquet Holid! I'm with GuestSmiles. Our current focus is on expanding our distribution in North America at this time. Concentrating on properties that transacts in US dollars. We hope to move your way sometime in the future. Thank you!

Le Touquet Holid
May 13, 2022 12:54 PM
Joined Nov, 2018 113 posts

What about Peru? I have a 1 property that is priced in USD.

Drew K
May 16, 2022 1:13 PM
Joined Feb, 2022 3 posts

Hi Le Touquet Holid. We can add the property in Peru if it is in US Dollars and merchant processing is through OwnerRez, but we don't currently focus on driving any traffic to Peru. We hope to expand your way in the future! 

Le Touquet Holid
May 16, 2022 2:47 PM
Joined Nov, 2018 113 posts

Ok great, yes USD and OR payments. Please contact me directly to move things along.

Drew K
May 16, 2022 2:50 PM
Joined Feb, 2022 3 posts

Great! I'm not sure how to contact you directly since I don't see any contact info, but please email me at drew@guestsmiles.com. Looking forward to hearing from you!