Your information is backed up nightly by two independent services. Each backup is stored in a separate location as a safeguard to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.
Absolutely not. When you process a booking and submit a guest's credit card or bank account details, neither you nor OwnerRez has anything to do with this information. Credit card and bank account information is stored exclusively by the financial institutions who process the transactions. They have approved OwnerRez as a secure and reliable online application. Having done so, they bear the responsibility of stores and collecting all credit card and bank account information.
With the exception of credit card and bank account information, which are only stored by the financial institutions who collect it (see above), any information you delete is stored for thirty days and no longer. Should you need your information restored, you must make your request within thirty days of deleting it.