Experience the difference of "Elite".

James L

Joined October 2021
63 posts
Topic

Introduce Yourself! » Agoda messaging problems

*****Apologies put it on the wrong thread - Please Delete*****   Just got this message through. How do we deal with this? Also is this a global thing or is it an Agoda china thing as the…

(Posted Jan 26, 2024 3:42 AM)

General Help and Questions » VRBO problems?

Thanks Ken Nothing more specific than above. I listed mine (without a vat number) a few years back but don't bother with them much in the UK. I had a client ask me about connecting to them and I …

(Posted Jan 23, 2024 11:00 AM)

General Help and Questions » VRBO problems?

Was just reading a discussion thread about how several Channel managers are having problems with VRBO at the moment. Also a comment saying that you can’t go api without a VAT number.   Can an…

(Posted Jan 23, 2024 10:00 AM)

General Help and Questions » Owner Portal

Is there a simple link to the owner portal? I have an owner who is IT challenged and cannot find where to log into the owner portal. I have looked and the resend invite button has changed to pass…

(Posted Jan 23, 2024 6:23 AM)

General Help and Questions » Content push failed error?

Hi All, Just had a new error appear via e-mail. API page saying error. Never had it before. Any ideas? Booking.com (http://Booking.com/?fbclid=IwAR2-yHTsaz_-20VIm5WtoNEL4nG_VzEydJxs…

(Posted Jan 18, 2024 7:45 AM)

General Help and Questions » Additional guest surcharges?

Thanks for that. Didn’t know that the extra guest fee in OwnerRez pushed through to Booking.com. All set up now!   btw the other bit was how their systems do surcharges and discounts.

(Posted Dec 30, 2023 4:38 PM)

General Help and Questions » Additional guest surcharges?

I'm just trying to navigate this for the first time. I have a client who wants to charge a surcharge for additional guests. They are listed on Airbnb and Booking.com. From what I can see the …

(Posted Dec 30, 2023 6:07 AM)

General Help and Questions » Disable or delete

Thank you both. I got it sorted.

(Posted Nov 18, 2023 6:12 PM)

General Help and Questions » Disable or delete

Hi There I want to know how to disable/delete a property. I was managing one for someone but we have parted ways. I've disconnected the API so they now have full control back but when I went …

(Posted Nov 17, 2023 5:25 AM)

General Help and Questions » Single Beds and Twin Beds

I've just spent a random half hour trying to work out how to input a single bed into OR. For any other UK people out there. I discovered the following.   U.S. terminology refers to a twin bed…

(Posted Sep 26, 2023 9:45 AM)

General Help and Questions » Multiple room question

This may be a really simple answer that I’m just missing, but here goes.   I’ve got someone who wants me to run their listing on Airbnb and bookingdotcom . The difference this time is…

(Posted Aug 22, 2023 5:25 PM)

General Help and Questions » 2 legal agreements?

To be honest I'm not really bothered. I just thought you guys might like to know in case it is a bug you need to sort out.

(Posted Jul 2, 2023 5:07 PM)

General Help and Questions » Booking.com Problem.

Hi For the first time I've got a problem with the credit card info on Booking.com. A booking came in today and the guest has followed it up with a message. "There is an error on the security depo…

(Posted Jul 2, 2023 5:03 PM)

Blog » Integration With Nofie

Is Nofie just US focussed?

(Posted Jul 1, 2023 6:23 PM)

General Help and Questions » 2 legal agreements?

This could be entirely random but today I have a guest sign and submit the legal agreement twice? Identical agreement, identical responses 4 minutes apart. First time I have seen this happen? Won…

(Posted Jun 29, 2023 5:28 PM)

General Help and Questions » VRBO and card authorisation?

It was the guest using the wrong card for me. So guest error rather than software.

(Posted May 2, 2023 5:44 AM)

General Help and Questions » VRBO errors

Hi all. Anyone having VRBO issues? In the last 2 days I’ve had 4 emails from them. VRBO listing integration VRBO unit availability integration VRBO lodging rates integration a…

(Posted Apr 18, 2023 7:16 AM)

General Help and Questions » New Airbnb App and search categories

There is no official way unfortunately. I have had some success bending the ear of one of the Airbnb community forum leaders who said she would sort the problem out for me. However she’s only been su…

(Posted Mar 18, 2023 2:17 PM)

General Help and Questions » Messages, templates and triggers.

I think I’m missing something obvious, but I’m going around in circles. I’m trying to set up a reminder for guests to fill in the rental agreement. I have created the message in templates and…

(Posted Mar 14, 2023 4:04 PM)

General Help and Questions » Airbnb scheduled message glitch.

I'm thinking there might have been an update that is causing a glitch as this has been fine since set up(18 months or so). I just got an airbnb booking this morning and when sending messages to t…

(Posted Feb 16, 2023 5:38 AM)