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I agree, Neil. The drag-and-drop is slow and glitchy, and not an efficient way to manage the ordering of this many photos!
(Posted 3 days ago)
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3 days ago |
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There is a discrepancy between the total amounts shown in the Booking Summary and Booking Detail reports when selecting "any stay during period". I emailed OR support and rather than this be flagged …
(Posted 4 days ago)
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4 days ago |
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I recently dropped RemoteLock for the direct Schlage integration. It all works seamlessly and as expected... except for this one thing. When inserting the door code in message templates (using any of…
(Posted 4 days ago)
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4 days ago |
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@Joel - Yes, however on Mobile it's become a multi-step process.
(Posted 4 days ago)
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4 days ago |
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I agree with this 100%!
(Posted 4 days ago)
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4 days ago |
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Oh wonderful. Thank you, Bryan!
(Posted Apr 18, 2024 1:03 PM)
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Apr 18, 2024 1:03 PM |
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I wish their website included a sample guidebook to see what the offering really entails. As it stands now, I'd have to watch the demo of how to build one in order to get a glimpse of a finished prod…
(Posted Apr 18, 2024 12:54 PM)
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Apr 18, 2024 12:54 PM |
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We have a template message that we send to guests to confirm changes they make to their booking. The template message field codes offer these great "previous" options so we can easily show a crossed-…
(Posted Apr 17, 2024 1:20 PM)
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Apr 17, 2024 1:20 PM |
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If your expense settings were correct on the surcharge, I'd open a support ticket with OR to figure out what went wrong!
(Posted Apr 2, 2024 11:32 AM)
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Apr 2, 2024 11:32 AM |
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Hey Julie! Check the cleaning fee Surcharge for that property and scroll down to the Expense section. That's where you can designate how much of it should go to you as the PM. This is customizable on…
(Posted Apr 2, 2024 11:25 AM)
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Apr 2, 2024 11:25 AM |
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Their product looks beautiful! I'd love to see how the OR rental agreement flows into their system if anyone is already integrated and cares to share!
It also looks like currently there's no 2-w…
(Posted Mar 25, 2024 1:32 PM)
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Mar 25, 2024 1:32 PM |
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Austin, does checking this box to Merge Similar Charges remedy that for you?
https://uc.orez.io/w/images/b8ea68ad55cf446f905d83670964cf7a-MediumOriginal
(Posted Mar 19, 2024 2:09 PM)
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Mar 19, 2024 2:09 PM |
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Yes please!! The ability to disable/archive old, unneeded, or never-used custom sources would be greatly appreciated!
(Posted Mar 1, 2024 11:41 AM)
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Mar 1, 2024 11:41 AM |
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I've created a custom email template that accomplishes this. Perhaps that would suit your needs as well? The main field code you're looking for, that displays the chart of charges, is {BCTAB}. https:…
(Posted Feb 29, 2024 4:57 PM)
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Feb 29, 2024 4:57 PM |
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Would love to hear someone's personal experience if any OR users already utilize VRPlatform!
(Posted Feb 29, 2024 4:25 PM)
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Feb 29, 2024 4:25 PM |
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Love that idea, Nathaniel! That might do better as a standalone feature request, as it has a variety of functionalities and uses for people (for all different lengths of stays).
(Posted Feb 14, 2024 12:06 PM)
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Feb 14, 2024 12:06 PM |
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This would be enormously beneficial!
(Posted Feb 12, 2024 1:47 PM)
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Feb 12, 2024 1:47 PM |
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Sadly that wouldn't work as the booking field criteria is for the NEW booking. It's not referencing any previous departure associated with the guest, but the departure date of the new booking itself.
(Posted Jan 29, 2024 2:59 PM)
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Jan 29, 2024 2:59 PM |
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That would work for the follow-up messages, yes. However the guest would have already received the primary initial correspondence (booking confirmation) same as they did on their first booking. And i…
(Posted Jan 29, 2024 2:00 PM)
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Jan 29, 2024 2:00 PM |
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I'm not trying to send out an email blast to previous guests. My goal is then when someone books another stay with us after having already been a guest, that our template messages sound more personab…
(Posted Jan 29, 2024 1:25 PM)
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Jan 29, 2024 1:25 PM |
