Did some fields just disappear? Card last 4 and card type?

I had SMS set up using following template (below). Now I see that {PAYCCTYPE} {PAYCCNUM} are not rendering. I though I had those rendering before???:

Reminder about your final payment for your reservation at {PDISPNAME}. {BSPAMT} is due {BSPDAYSFN} on {BSPDATE}. If you paid by a credit card and you want your balance payment charged automatically, then no action is needed - card on file {PAYCCTYPE} {PAYCCNUM} will be charged on {BSPDATE}. If you want to pay by a different credit card, or to pay by other means, then please click link {BUPAY}.
Thank you ~ {MYFULL} ~ bluemountaincabins.com

The PAY fields are only available in context of a particular payment, for example for a payment receipt.

They're not available on booking level templates, as there could be multiple different cards on file for a given booking.

Chris,

i would like to ask this question from a slightly different point of view.

Due to the large quantity of CC fraud and card reissues, we are getting a increasing number of request for verification of the CC number on file when the second payment due notice goes out. Can ORez look into providing some form of link in the booking fields for CC number and expiration date that will be used for the transaction to be automatically collected?

Regards,

Mike McDonald

I wish the payment fields could be added to the booking template info as well. I think it's important to remind the guests what card they scheduled their final payment on. As most of my final payments are over $4,000.00 it could mitigate a lot of problems. I spent one full afternoon creating a custom email template with the payment fields only to discover that I can't set up any triggers for payment templates. It was a HUGE waste of time and very frustrating. 

I wish the payment fields could be added to the booking template info as well. I think it's important to remind the guests what card they scheduled their final payment on. As most of my final payments are over $4,000.00 it could mitigate a lot of problems. I spent one full afternoon creating a custom email template with the payment fields only to discover that I can't set up any triggers for payment templates. It was a HUGE waste of time and very frustrating. 

This is exactly what Im trying to do.  I cant figure out how to create a trigger for a 2nd payment reminder email, as it appears that triggers are only allowed for "booking conversations".  I must be missing something?  

Hi Heather,

A common method of setting a 2nd payment trigger outside of relying on the system message and changing the system messages template. would be to use the "Scheduled Time" Type of trigger for however long before the booking is due. and then setting the criteria to only send to bookings that have a partially paid status or zero paid status. Of course there are a few similar ways to approach this but depend on exactly what you're attempting to accomplish with the trigger.

Again however you can always update the default payment reminder system message with an existing template. This can be done via Settings > System messages select the actions drop down for the appropriate system message in this case "Send Payment Reminder to Guest" and then selecting either "Use an existing template" or "Change Message.

If those options still don't fit quite what you're looking for, any suggestions you may have we always appreciate being written up as a feature request here https://www.ownerreservations.com/forums/requests so other clients can vote on your ideas.

~Caleb